HCA CARE CERTIFICATE BOOKLET

INTRODUCTION

STANDARD 1 – UNDERSTANDING YOUR ROLE

STANDARD 2 – YOUR PERSONAL DEVELOPMENT

STANDARD 3 – DUTY OF CARE

STANDARD 4 – EQUALITY AND DIVERSITY

STANDARD 5 – WORK IN A PERSON CENTRED WAY

STANDARD 6 – COMMUNICATION

STANDARD 7 – PRIVACY AND DIGNITY

STANDARD 8 – FLUIDS AND NUTRITION

STANDARD 9 – MENTAL HEALTH, DEMENTIA AND LEARNING DISABILITIES

STANDARD 10 – SAFEGUARDING ADULTS

STANDARD 11 – SAFEGUARDING CHILDREN

STANDARD 12 – BASIC LIFE SUPPORT

STANDARD 13 – HEALTH AND SAFETY

STANDARD 14 – HANDLING INFORMATION

STANDARD 15 – INFECTION PREVENTION AND CONTROL