top of page

Terms and Conditions

This page sets out the Terms and conditions of booking with Sutton Training Hub. If you have any queries please contact us;

Booking Terms and Conditions

1. Event Booking and Registration

1.1 Registration: By registering for an event with Sutton Training Hub, you agree to abide by these terms and conditions.

1.2 Eligibility: Events may have specific eligibility criteria. Any specific criteria will be outlined on the event booking information. It is your responsibility to ensure that you meet these requirements before registering. If you do not fulfil the specific criteria you may be refused entry to the event and charged for your place.

1.3 Geographic Eligibility: Participation in events hosted by Sutton Training Hub is open to individuals working for Practices and PCNs located in Sutton. Participants must be prepared to provide proof of employment or affiliation with a practice in this geographic area upon request.


1.4 Verification: Sutton Training Hub reserves the right to verify the employment or affiliation status of participants to ensure compliance with the geographic eligibility criteria.


1.5 Exclusions: Individuals not working for practices in Sutton may be excluded from participation unless granted explicit permission by Sutton Training Hub. Any exceptions to this rule will be determined on a case-by-case basis.


2. Payment and Fees


2.1 Payment: If payment is required to secure your spot in the event. Details on payment methods, deadlines, and refund policies can be found on the event registration page.


2.2 Refunds: Refunds are subject to the terms outlined in our refund policy, which can be found on the event registration page.


3. Non-Attendance Fees


3.1 Commitment to Attend: Participants are expected to attend the event at the scheduled time and

location. Failure to attend without prior notice may result in charges.


3.2 Notification of Non-Attendance: If you are unable to attend the event, it is your responsibility to notify Sutton Training Hub as soon as possible and at least within 48 hours of the event. Notification details can be found on the contact us page. 


3.3 Charges for Non-Attendance: In the event of non-attendance without prior notification, Sutton Training Hub reserves the right to impose a non-attendance fee. The amount of the fee will be specified on the event registration page or communicated to the participant separately.


3.4 Exceptional Circumstances: Sutton Training Hub understands that unforeseen circumstances may arise. If you have exceptional circumstances preventing your attendance, please contact Sutton Training Hub to discuss the situation.


3.5 Employer Responsibility: If a participant is attending the event on behalf of an employer, the employer may be held responsible for any non-attendance fees incurred by the participant.


3.6 Non-Attendance Reporting: If you do not attend without prior notification as per section 3.2 or 3.4, we may report your non-attendance to your employer.

3.7 Removal of Access to Training: Sutton Training Hub reserves the right to deny access to all future  training and events we organise to those individuals who show continued Non-attendance without notification or justification.

4. Event Changes and Cancellations


4.1 Changes: Sutton Training Hub reserves the right to make changes to the event schedule, content, or location. Any significant changes will be communicated to registered participants in a timely manner where circumstances allow. 


4.2 Cancellation: Sutton Training Hub reserves the right to cancel an event due to unforeseen circumstances. In such cases, registered participants will be notified, and a full refund will be provided if payment in advance was required.


5. Participant Responsibilities


5.1 Attendance: Participants are expected to attend the event at the scheduled time and location. Any absence or late arrival may impact your ability to participate fully in the event.


5.2 Conduct: Participants are expected to conduct themselves in a professional and respectful manner during the event. Sutton Training Hub reserves the right to remove any participant who

violates this standard.


6. Materials and Intellectual Property


6.1 Event Materials: All materials provided during the event, including presentations, handouts, and other resources, are the intellectual property of Sutton Training Hub or the Facilitator and may not be reproduced or distributed without permission.

7. Liability


7.1 Assumption of Risk: Participation in the event is at your own risk. Sutton Training Hub is not liable for any injuries, losses, or damages that may occur during the event.


7.2 Limitation of Liability: In no event shall Sutton Training Hub be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the event.


8. Photography and Recording


8.1 Consent: By attending the event, you consent to being photographed, filmed, or recorded for promotional and archival purposes. If you do not wish to be recorded, please inform the event organisers in advance.


9. Contact Information


9.1 Contact Us: If you have any questions or concerns about these terms, please contact us via email at or via the contact us page. 

bottom of page