CQC Tutorial 6 - Understanding the Well-led key question

This course will focus on the well-led key question, explaining how organisations can demonstrate to CQC that they are compliant with the six key lines of enquiry (KLOEs) associated with this key question:

Objectives

Is there the leadership capacity and capability to deliver high-quality, sustainable care?

Is there a clear vision and credible strategy to deliver high-quality sustainable care to people, and robust plans to deliver?

Is there a culture of high-quality, sustainable care?

Are there clear responsibilities, roles and systems of accountability to support good governance and management?

Are there clear and effective processes for managing risks, issues and performance?

Is appropriate and accurate information being effectively processed, challenged and acted on?

Designed for

Whilst primarily aimed as the practice management team, aspiring managers will also benefit from this course. The course will be beneficial to experienced and inexperienced managers alike.