Difficult Conversations and Conflict Resolution

Conflict at work can have a negative impact on team dynamics, productivity and motivation. The ability to respond effectively to conflict is a fundamental skill for managers and team members alike. This course helps team leaders and supervisors to understand the types and causes of conflict and learn practical approaches for responding to conflict situations in a timely and professional manner.

Cancellations - Please give us as much notice as possible min 7 days required to avoid DNA, also consider sending an alternative practice representative